The RuterBillett app and privacy

Here you will find information on access and statistics when using the RuterBillett app.

When using the RuterBillett app, you can travel anonymously with Ruter. This also applies if you register your payment card for later use. The reason is that it is the payment services and not the app that store your payment card details. The RuterBillett app thus complies with the the Norwegian Data Inspectorate's requirements and conforms with industry standards for privacy and information security in electronic ticketing.

If you want to use automatic renewal of tickets, your e-mail address is stored. If your e-mail address includes your full name or other information that can readily identify you, anonymity is not ensured.


In order for RuterBillett to work optimally, the app needs access to certain features on your phone. You may choose to turn off access to these features, but certain features may then not be available or not function optimally. You turn off access in the settings on your phone.

See information on which features the app needs access to in the app store you download the app from:


We want to improve the app, and use Google Analytics in RuterBillett to collect information on usage. This information is sent anonymously to us, and cannot be linked to you as the user. If you however do not want to share your usage information, you can turn off this feature under "Settings" in the app.