Contact us

We are here to help you if you have any questions! You can call, visit, or write to us.

Write. Pictogram

Contact Form

Use our Contact Form for issues that have to be processed by us.

Please note that the Contact Forms is only available in Norwegian.

Contact Form

Phone. Pictogram

Phone

Do you prefer to talk to someone? Call our Customer Service Centre at 177.

Are you calling from outside the Oslo or Akershus area? Call us at (+47) 815 00 176.

Opening hours for phone 177

  • Mondays to Fridays: 07:00–20:00
  • Saturdays: 09:00–18:00
  • Sundays: 10:00–16:00

Public transport in other counties

Call 177

Customer Service Point. Pictogram

Customer Service Centre

Do you wish to talk to someone face to face? Visit our Customer Service Centre, Service Points or the bus terminals. See where you will find us:

Addresses and opening times

Ruter’s Customer Service Centre at Jernbanetorget

We are located just below the tower at Jernbanetorget at the entrance to Oslo S railway station.

Address: Jernbanetorget 1, 0154 Oslo

Opening hours

  • Mondays to Fridays: 07:00 - 20:00
  • Saturdays: 09:00 - 18:00 
  • Sundays: 10:00 - 16:00

Service Point at Aker brygge

We are located in the waiting room by the jetty for the Nesodden ferries.

Address: Stranden 1, 0250 Oslo

Opening hours

  • Mondays to Fridays: 09:00 - 18:00
  • Saturdays: 09:30 - 18:00
  • Sundays to 1 October: 09:30 - 15:30

Service Point at Oslo Airport Gardermoen

We are located in the arrivals hall, between the domestic and international arrivals gates.

Address: Lufthavnvegen, 2060 Gardermoen

Opening hours

  • Mondays to Saturdays: 09:00 - 18:00
  • Sundays: 14:00 - 23:00

Service Point at Jernbanetorget Metro station

The Service Point is by the passage leading down to the westbound platform.

Address: Jernbanetorget Metro Station

Opening hours

  • Mondays to Fridays: 07:00 - 19:00
  • Saturdays: 10:00 - 18:00

Service Point at Nationaltheatret Metro station

The Service Point is by the passage leading down to the westbound platform.

Address: Nationaltheatret Metro Station, Johanne Dybwads plass

Opening hours

  • Mondays to Fridays: 07:00 - 19:00
  • Saturdays: 10:00 - 18:00

Service Point at Majorstuen Metro station

The Service Point is in the entrance area just behind Majorstuhuset.

Address: Majorstuen Metro Station, Valkyriegata 8

Opening hours

  • Mondays to Fridays: 07:00 - 19:00
  • Saturdays: 10:00 - 18:00

Ruter's Head Office

Switchboard: (+47) 40 00 67 00

Address: Ruter's Customer Service Centre, P.O.Box 1030 Sentrum, 0104 OSLO.

Oslo Bus Terminal

Address: Oslo Bus Terminal, Schweigaards gate 6 - 14, 0185 Oslo

Opening hours

  • Mondays to Fridays: 07:00 - 20:00
  • Saturdays: 08:00 - 18:00
  • Sundays: 08:00 - 19:00

If you have a question about subscriptions for tickets or pay-as-you-go credit, you must contact Ruter's Customer Service Centre.

Lillestrøm Bus Terminal

Address: Lillestrøm Bus Terminal, Jonas Lies gate 6, 2000 Lillestrøm

Opening hours

  • Mondays to Fridays: 08:00 - 17:00
  • Saturdays and Sundays: Closed

If you have a question about subscriptions for tickets or pay-as-you-go credit, you must contact Ruter's Customer Service Centre.

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