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  1. How to buy a ticket

    Here you can find information on how you buy a ticket or travel card for bus, tram, metro, ferry and train in Oslo and Akershus.

  2. Terms and conditions for VOI in the Ruter app

    Here you will find terms and conditions for rides with VOI e-scooters in the Ruter app – Ruter's new travel service.

  3. Terms and conditions for use of the Ruter app

    Here you will find the terms and conditions for our new travel service – the Ruter app.

  4. Ticket inspections

    Here you can find information on our fines and what to do if you wish to file a complaint about a ticket inspection or appeal a fine.

  5. Consent to RuterProfil

    Background, personal data and conditions when setting up a RuterProfil.

  6. About us

    We develop, plan, coordinate, procure and market public transport in Oslo and Akershus. All transport services are carried out by various operating companies on our behalf.

  7. Logs and backup

    Ruter uses logs in the operation of the IT systems in order to ensure adequate availability and performance.

  8. Contact us

    We are here to help you if you have any questions! You can call, visit, or write to us.

  9. Cookies

    Ruter.no uses cookies if you have approved this in your Web browser. Cookies are small text files stored by your browser on your computer.

  10. Privacy policy for the use of micromobility

    This data protection declaration applies to the use of Ruter's supplementary services of your choice. Please note that separate terms and conditions also apply to the use of the individual service.

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