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Help and contact
Help and contact
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Travelling with a companion
Price Companions to persons with disabilities, who cannot travel alone, travel free on Ruter's services. Companions who travel for free, cannot combine the companion certificate with the group…
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Privacy policy for the use of micromobility
This data protection declaration applies to the use of Ruter's supplementary services of your choice. Please note that separate terms and conditions also apply to the use of the individual service.
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RuterProfil Privacy Statement
What is RuterProfil? RuterProfil is a personal profile you can use to log in to the Ruter app or to ruter.no. This allows you to log in and access your profile across devices (mobiles, tablets, web…
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Lost property
Did you lose or leave something behind? Here you will find information about what to do if you lose or leave something behind on the bus, tram, metro or ferry.
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Consent to RuterProfil
Background, personal data and conditions when setting up a RuterProfil.
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Ruter’s conditions of travel
Passengers who travel and purchase a ticket/download travel credits enter into a travel agreement with Ruter that entitles them to transportation with companies that provide transport on contract with…
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Travelling with bicycle
Price A children's fare applies to bicycles, personal transporters and kicksleds. Tickets and prices Exceptions It is free to bring: Small children's bicycles. Collapsible bicycles and scooters Small…
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Terms and conditions for Ryde in the Ruter app
As a customer, you will find the terms and conditions for travelling with Ryde e-scooters in the Ruter app – Ruter's new travel service.
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Accessibility statement: Moovit White Label app
In Ruter's pilot project with shared, autonomous vehicles in Groruddalen, a "white label" app provided by Moovit is used. A "white label" app is an app developed by another company, which is rebranded…
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