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  1. Refund and travel guarantee

    If you are delayed by more than 20 minutes because we are not on time, we will refund documented expenses of up to NOK 750 if the conditions below are met.

  2. About us

    We develop, plan, coordinate, procure and market public transport in Oslo and Akershus. All transport services are carried out by various operating companies on our behalf.

  3. Ruter app Privacy Statement

    Personal data protection, access and statistics when using the Ruter app.

  4. About the project Fossil Free 2020

    The ambition of the public transport sector in Oslo and Akershus is to use only renewable energy in 2020.

  5. Logs and backup

    Ruter uses logs in the operation of the IT systems in order to ensure adequate availability and performance.

  6. Ruter's guidelines for ethical conduct

    These ethical guidelines apply to all employees of Ruter AS, its board members and hired personnel. The ethical guidelines also apply to wholly owned subsidiaries. In this document, all of these are…

  7. Campaigns and the handling of personal information

    Information can be found here on how Ruter handles your personal information in campaigns and competitions.

  8. Terms and conditions for use of the Ruter app

    Here you will find the terms and conditions for our new travel service – the Ruter app.

  9. Night buses

    Our night buses run Friday night, Saturday night and on nights before public holidays. The lines 31 and 37 run 24 hours a day year-round.

  10. First battery electric bus test in Oslo and Akershus are under preparation

    Ruter is in the process of developing the first battery electric bus test, as part of the project Fossil Free 2020. The aim is to test on existing lines and to get started as soon as possible.

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