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  1. Personal data protection

    Here you can find information on how we process your personal data, and how you gain access to information we have about you.

  2. About us

    We develop, plan, coordinate, procure and market public transport in Oslo and Akershus. All transport services are carried out by various operating companies on our behalf.

  3. Terms and conditions for Oslo City Bike

    Here you will find the terms and conditions for travel with Oslo City Bike in the Ruter app – Ruter's Travel Service.

  4. Transferring tickets

    Did you lose your phone or damage the travelcard? Here you will find information on how you transfer your ticket to a new phone or travelcard.

  5. Terms and conditions for use of the Ruter app

    Here you will find the terms and conditions for our new travel service – the Ruter app.

  6. Fossil Free 2020 - Information for suppliers

    Ruter are looking into testing a larger fleet of electric buses from 2016-20, as a part of the project Fossil Free 2020. Here you will find documentation and information for suppliers.

  7. Ruter app Privacy Statement

    Personal data protection, access and statistics when using the Ruter app.

  8. Terms and conditions for Bolt in the Ruter app

    As a customer, you will find the terms and conditions for travelling with Bolt e-scooters and e-bikes in the Ruter app – Ruter's new travel service.

  9. Terms and conditions for TIER in the Ruter app

    Here you will find terms and conditions for rides with TIER e-scooters and e-bikes in the Ruter app – Ruter's new travel service.

  10. Accessibility

    Are you in a wheelchair, travelling with a pram or have reduced functional ability? Here you may find information on accessibility on board our buses, trams, the metro and ferries.

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