Rental information:

E-scooters from Voi, Ryde, and Bolt are currently not available for riding in the Ruter app. They are still visible on the map, but you will be redirected to the operators' own apps to rent them.

Oslo City bikes can still be rented in the Ruter app as usual.

(Updated June 4)

Here's how to get started

1. Download the Ruter-appen, if you don't have it already.
2. Make sure that the various suppliers are set to be displayed on your map in the app.
3. Find the nearest vehicle on the map or scan the QR code on the handlebar.
4. Start the tour.

Rental Guidelines

Electric scooter and electric bicycle

• You must be logged in to the Ruter app to gain access.
• The minimum age to rent is 18 years old.
• You pay for each trip with a credit card.
• Remember to take a picture of the parking spot after your trip.
• You can only pay for single trips. The price is the same as if you were to take a single trip with the Voi, Ryde, or Bolt app.
• Having a pass or subscription with any of these providers cannot be used in the Ruter app.

City bike from Oslo city bike

• You must be logged in to the Ruter app to gain access.
• The minimum age to rent is 15 years.
• You pay for each individual trip with a credit card.

Contact and help

Has there been an incident or an accident? All operators have a liability insurance that can be used if you need it. Here is information from each one:

You

• Insurance
• Contact: supportnorway@voi.com / 922 26 666

Ryde

• Insurance.
• Contact: support@ryde-technology.com / 67 79 26 44

Bolt

• Insurance.
• Contact: oslo@bolt.eu / 412 51 342

Why Ruter is involved with micromobility

We work to explore how bicycles and micro-mobility can best be combined with other forms of travel, as part of a sustainable mobility offering.

See also: