E-scooter and city bike

E-scooters back in the Ruter app in Oslo

From 25 June 2026, you can once again rent an e-scooter directly in the Ruter app in Oslo, after the service was closed at the end of May 2025. The service is also available in Akershus.

Five new security features

• Age verification via Vipps, which is intended to prevent minors from accessing the service
• Reaction test, intended to counter driving under the influence of intoxicants
• Mandatory safety test, which is intended to ensure that the user knows the most important rules before use
• Exclusion in the Ruter appof users who are already excluded by the individual operators, so that the app does not become a back door for blocked users
• AI verification of parking images, which will help improve parking

Here's how to get started

1. Download the Ruter-appen, if you don't have it already.
2. Make sure that the various suppliers are set to be displayed on your map in the app.
3. Find the nearest vehicle on the map or scan the QR code on the handlebar.
4. Start the tour.

Rental Guidelines

Electric scooter and electric bicycle

• You must be logged in to the Ruter app to gain access.
• The minimum age to rent is 15 or 16 years old (depending on the provider).
• You pay for each trip with a credit card.
• Remember to take a picture of the parking spot after your trip.
• You can only pay for single trips. The price is the same as if you were to take a single trip with the Voi, Ryde, or Bolt app.
• Having a pass or subscription with any of these providers cannot be used in the Ruter app.

City bike from Oslo city bike

• You must be logged in to the Ruter app to gain access.
• The minimum age to rent is 15 years.
• You pay for each individual trip with a credit card.

Contact and help

Has there been an incident or an accident? All operators have a liability insurance that can be used if you need it. Here is information from each one:

You

• Insurance
• Contact: supportnorway@voi.com / 922 26 666

Ryde

• Insurance.
• Contact: support@ryde-technology.com / 67 79 26 44

Bolt

• Insurance.
• Contact: oslo@bolt.eu / 412 51 342

Why Ruter is involved with micromobility

We work to explore how bicycles and micro-mobility can best be combined with other forms of travel, as part of a sustainable mobility offering.