Cookies
The cookies ruter.no uses
The cookies are only stored locally, and do not give ruter.no access to information about you and your use beyond what is described on this page.
Analytics tools
We use Amplitude for web analytics.
Amplitude does not collect personally identifiable information and anonymizes all collected data. Amplitude does not collect traceable personal information about your users and does not track users across websites. All data collected is unique to each installation, so even if Amplitude is installed on multiple websites, it is impossible to share data between the websites to track users.
MyPage
MyPage uses the cookie loggedIn to remember your login. This is deleted after 1 hour. In addition, i18next is used to remember language, accessHeaderPayload, and accessHeaderSignature. Also, cookie_session on (MyPage-beta) is used for access to MyPage, where information about customer reference and phone number is also stored. These cookies are deleted after 1 hour.
Reuters' servers
Ruter's servers use the cookie RequestVerificationToken to secure communication to your browser. This cookie is deleted when you close the browser.
Use of ruter.no without cookies
You can use ruter.no without cookies if you wish, but if you log in to MyPage you must allow the use of session cookies. In your browser settings, you can choose if, and which, websites are allowed to store cookies on your machine.
How to manage cookies - nettvett.noRequest access to or deletion of information
If you want access to or delete the information stored about you, you must send this in writing, either by mail or through the contact form. You can also get in touch with our customer service center.
Due to privacy concerns, information that identifies you will be sent to your mailing address.
Request access through the contact form