How to apply for a transportation card

It is your borough that is responsible for processing applications for adapted transport. You submit the application form to your borough in Oslo municipality. At the same time, you must submit a medical certificate that your general practitioner has completed.

Book a TT-trip

Use the order form to book TT-trips with Ruter. These are the trips you can book:

• Fast trips by taxi
• Fast travel and leisure travel with special vehicle
• Group and school trips

Single trips must be booked by calling 04521.

If you want to book a leisure trip by taxi, you can call the taxi company directly (Norgestaxi, Oslo taxi, Follo taxi, Christiania taxi and Bytaxi).

See how many trips you have left

On My TT, you can log in to find out how many trips you have used and have remaining. You can also ask the driver at the start of your next trip.

The driver can access this information when registering a new trip, or you can see it on the receipt after paying for the journey.

Change and cancel trip

Log in to your "My TT" to get an overview of your planned
trips and the option to make changes or cancel trips. You can also add contacts and see which address is on file.

Lost TT card

You do not need to have your card to travel with TT. By providing your customer number or the mobile number associated with your profile to the driver, you can travel with TT, and the journey will be registered in the same way as if you had shown the card. You can find your customer number on My TT. Log in to My TT with the mobile number associated with your profile to find it.

Where is the car?

If you are waiting for a special car or a taxi that drives you regularly, which is more than ten minutes late, you should be notified by phone. If you have not been notified after ten minutes, you can call us at 04521.

If you are waiting for a taxi to take you on a leisure trip, you can call the taxi company directly to find out where the car is.

Contact, help and complaints

If you can't find the answer to what you're looking for here, you can contact us for assistance. You can also submit a complaint through our contact form.

Contact your local borough (Oslo municipality) if you have questions or wish to appeal the decision regarding the TT card.

That's how the TT service works

You must do this:

• Be ready when the car arrives
• The car waits for five minutes after the scheduled pickup time before it drives on
• Show identification if the driver asks
• You must be prepared to share a car with others
• For leisure trips by taxi, you must show your TT card or provide your mobile number

If needed, the driver can assist you with:

• Follow you to and from the car
• Take off and put on outerwear
• Fasten your seatbelt/secure yourself in the car
• Carry a limited number of bags and luggage
• Putting a walker and a foldable wheelchair in the car
• Make sure you arrive as scheduled
• Service dogs and guide dogs are welcome in the car
• Stair climber, if you have pre-ordered

How much does it cost?

The Oslo municipality has information on prices and quotas that they update annually.

As a general rule, you always pay a deductible when you use TT for leisure travel. If you use TT for activities such as school, kindergarten, day services for the elderly, respite care, and support contact, no deductible is paid.

Co-payment coupons

You can purchase deductible coupons in advance at our customer center at Jernbanetorget 1 (beneath the tower). This year's coupons can be used or exchanged for new coupons no later than the end of February the following year.

More about accessible transport