Handbook: School Transport for Primary and Lower Secondary Education
School tickets in FSkyss
You can order school tickets through FSkyss when
- eleven can travel by regular public transport
- eleven is entitled to transport due to distance or shared residence.
Get started with FSkyss
Each school employee has their own login to FSkyss.
To be able to register a new user in FSkyss, we need the following sent to post@ruter.no:
- Full name
- User email address (work email)
- Mobile number linked to BankID.
Temporary travel certificate is ordered at skolekort@ruter.no. Schools may only issue a temporary travel certificate when there is an approved decision on transport, not while the pupil is waiting for their transport application to be processed.
Zone-free monthly pass for children and young people
From 1 August 2026, children and young people (aged 6–19) will be able to travel freely between the zones for 238 kroner per month.
The monthly pass (30-day ticket) has several advantages over the current time-limited school ticket:
- The ticket can be used at any time of day, every day of the week, including weekends and holidays.
- The ticket is valid for all zones in Akershus for the price of one zone.
- The ticket can be used for school, work and leisure activities.
For many people, it can cover the need for the school ticket from Ruter.
The ticket is purchased in the Ruter app, Vy app, EnTur app or on a travel card at Ruter’s points of sale. You can find them by checking points of sale in the journey planner.
Special transport in Skoleweb
You can apply for special transport in Skoleweb when
- the pupil cannot use regular public transport for the entire journey
- the pupil is applying for transport due to medical conditions
Get started with Skoleweb
The school has login to Skoleweb with a shared user account. Contact the decision department at Ruter if your school does not have a user account.
The school logs in to Skoleweb using a shared user account. Please contact Ruter’s Decisions Department if your school does not have a user account. Schools have a dedicated phone number for the Decisions Department. Please contact us at post@ruter.no if your school has not received the number
Here you can find the user guide for Skoleweb
Applications
Valid documentation
Documentation from an expertmust be uploaded together with the application.
- statement from specialist (medical transport)
- documentation of shared residence – confirmed by both parents
- child welfare service’s payment confirmation (temporary placement)
Applications without documentation will be rejected
Changes during the school year
The school must report if
- eleven moves
- eleven changes school
- change registered address
- medical documentation expires
- eleven finishes
Important deadlines/annual calendar
1 April: The school’s start and end times must be submitted to Ruter via the contact form.
May 1: Submit any changed end times for the last day of school via the contact form.
20 June: Deadline for applications in Skoleweb and FSkyss that are guaranteed to be processed before the start of school.
Temporary residence and transport rights
School transport from a temporary address may be relevant in the following cases:
- Relief care home (with decision)
- Crisis center
- Healthcare institution
Also in these cases, school transport is as a rule planned using regular public transport, as far as possible. If the pupil needs special transport (taxi/minibus), the need must be documented in the same way as when the pupil lives at their registered address.
If the pupil has been temporarily placed at another address by the child welfare services, the school must attach confirmation from the child welfare services of the placement and of who will cover the expenses.
Does not grant transport rights:
- Temporary stay with family/friends
- Renovation, rental and similar
- Private agreements on respite care
Supervisory duty
The school also has a duty of supervision on the way to and from school. If special transport is requested due to bullying or similar issues on the school route, one possible measure is for the school to provide a supervisor on the bus.
The duty of supervision also applies in the morning before school starts.
Solo transport and dedicated driver
The pupil is not entitled to solo transport or a permanent driver under the Education Act. However, Ruter may grant this in very special cases, but only when it is well documented that shared transport is not safe or justifiable.
Solo transport may be relevant in two main situations:
1. Safety considerations
If the pupil has disruptive behavior that may pose a risk to other pupils, Ruter may consider solo transport. In such cases, as a general rule the pupil must be accompanied by an escort, for the driver’s safety and to ensure that the transport is safe.
2. Need for shielding:
If the need concerns shielding, the school must document that, as a general rule, the pupil receives instruction in a shielded setting, either alone or in very small groups. The school must also submit specific, professionally justified documentation showing that solo transport is the only safe and responsible transport solution for the pupil.
Companion and MOV
Companion
The municipality makes decisions about companions. The municipality is free to approve whomever they want as a companion, for example parents, siblings, employees at the school/municipality, and so on.
Must be transferred to adult (MOV)
MOV means that the pupil must be met by an adult at both drop-off and pick-up. The pupil must therefore not be alone, either when being dropped off at home or at school. MOV never applies in only one direction: the pupil must be met by an adult both at home and at school.
Do you need help?
Use the contact form if you
- want to appeal a decision about school transport or have questions about the decision
- have been granted transport, but the transport is not working as it should
- want to change an existing transport arrangement
- will submit documentation or other information later
Also check the website Questions and answers about school transport. If you can’t find an answer, you can call Ruter’s customer service on 24 05 70 70.