Do you have a school travel pass on an older travel card? If so, you’ll need to reactivate your pass after November 16.
Ruter is updating its school ticket system in November. As a result, school tickets stored on older travel cards will disappear, but a new ticket is already available for you to activate yourself.
How do I activate the school ticket?
- Hold your travel card over a card reader for at least 5 seconds.
- You'll find card readers on the school bus or the public transport you usually take.
- You will hear a beep when the card has been read.
- The school ticket is now back on the card.
You only need to do this once.
Why do I have to activate my school ticket again?
Ruter is upgrading its school ticket system. Unfortunately, we cannot automatically transfer your ticket to your travel card during the upgrade. You will therefore need to reactivate your school ticket. As soon as you scan your card on a card reader, your school ticket will be active again through our new ticketing system.
We remind all students travelling to and from school with a school travel pass that they must be able to present a valid pass during ticket inspections. Please therefore check that your school travel pass is active when you board after November 16.
Who has older travel cards?
Have you been using the same travel card for several years? If so, you may have an older card that needs to be reactivated.
The update may affect students in primary and lower secondary school, upper secondary school, and adult education.
Some students already have school travel passes linked to the new ticketing system. Their passes will continue to work without interruption. This applies particularly to those who received a new travel card from their school during the summer and autumn of 2026.
Students with school tickets on their phones are not affected by the update and can continue to travel as before.
Nevertheless, we encourage all students with travel cards to check that they have a valid school travel ticket when travelling after November 16.
Questions and answers about activating the school ticket
Will I lose my school ticket?
No. If you have been approved for school transport with a school travel pass for 2026/2027, your pass is ready in the new system. You just need to scan your card at a card reader to activate the pass.
My school ticket has stopped working. What should I do?
Hold your travel card still over a card reader for at least 5 seconds. Your school travel pass will then be restored to the card. This only applies if you have been approved for free school transport for the 2026/2027 school year.
The ticket still doesn't work after I've held the card over the card reader. What should I do now?
Try again, holding the card completely still for at least 5 seconds. If it still doesn't work, there may be something wrong with the card. Ask your school for a new travel card. The school can load your school travel pass onto the new card.
Can I have my school ticket on my phone instead?
Yes, if you are 13 or older. Many people find it easier to remember to bring their phone than their travel card. Your school can quickly transfer your ticket to your phone for you. Here you can find practical information about school travel tickets on your phone.
I've lost my travel card. What should I do?
Contact your school. The school can transfer your school travel pass to a new travel card or to your mobile phone if you are 13 or older. Temporary travel passes are no longer accepted during ticket inspections.
I haven't applied for school transport for 2026/2027. What happens now?
Your school travel pass will then be removed from your old card because you have not applied for school transport for this school year. Do you believe you are entitled to free school transport? Here you can find information about eligibility and how to apply.
What will improve with the new ticketing system?
The school can transfer your school travel pass to a new travel card or your phone without going through Ruter. This means you can get your pass sooner if you lose your card or want to switch to using your phone. The system is also more secure.