We have hired support controllers

The reason why more people are evading fare control is due to a Supreme Court ruling from 2020. It established that hired ticket inspectors cannot detain passengers who refuse to cooperate unless a Ruter employee is present. For Ruter, this applies to the controllers on buses and boats, who are hired from security companies.

Nearly 1 in 3 without a valid ticket in a control situation, bypass the ticket inspection.

Until the law is potentially amended, we have chosen to employ a new type of inspectors to strengthen and support the other ticket inspectors. These new inspectors work on buses and boats alongside ticket inspectors who carry out the checks. The support inspectors will identify themselves when there is a need to carry out detentions.

The initiative with support inspectors employed by Ruter applies to buses and boats. On the subway and trams, the inspectors are employed by Sporveien and thus have the right to detain.

Increased ticket revenues are reinvested into the public transport service

When more of us pay for the ticket, we collectively contribute to a better public transport service. Just a 1% increase in the number of payers provides an additional 50 million kroner for public transport.

-The fact that people ignore the controls will ultimately affect the public transport services and the ticket prices for those who pay for the trip. This measure will ensure that more people pay their way – which means more money back into the public transport services, says Eivind Graff Christiansen, director of market and business development at Ruter.