Guide for the Ruter app

Become friends with the app
We all have different starting points for how easy we find it to use various apps. The Ruter app is one of the most used apps in Norway, with 900,000 weekly users. At the same time, we know there is potential to make the app accessible to more people.
We have entered into a partnership with Kakadu. They develop step-by-step guides for digital services.
On this page you’ll find links to various guides that cover the most common tasks in the Ruter app, such as buying a ticket or planning a journey. We will add more guides over time.
1: Get started with the Ruter app
This guide shows you how to set up the app for the first time. It also shows you how to add a payment method.
2: How to buy a ticket
In this guide, we show you how to buy a ticket in the Ruter app.
3: How to plan a trip
This guide shows you step by step how to plan a journey in the Ruter app. You will also learn how to save the journey on the app’s home screen, so you can easily find it again later.