Privacy Policy for Subscription
We process your personal data related to your Ruter profile in accordance with the privacy statement for RuterProfil, and you have the same rights as described therein.
Purpose
The purposes of processing the personal data are:
- Offer automatic renewal of the 30-day ticket and customer follow-up in connection with this
- Gather insights about usage and needs to improve the service
- Comply with legal accounting requirements
Legal basis
The legal basis for processing personal data related to the subscription for the 30-day ticket is that it is necessary to fulfill the agreement.
For the processing of information related to legal requirements for accounting, the legal basis is that the processing is necessary to fulfill our legal obligations under the Accounting Act and the Bookkeeping Act.
To be able to offer the subscription service, it is necessary to process the following information:
Enlightenment | Treatment | Storage time |
|---|---|---|
| Payment card | Complete payment for the period ticket | As long as you have a payment card registered on your profile |
| Sales information | Storage of payment history in accordance with the requirements of the accounting law | 5 years |
| Phone number | Send payment notifications and process the payment on the specified date | As long as you have a Ruter profile linked to your phone number |
| Subscription renewal date | Send payment alerts and process the payment on the specified date | As long as you have a valid subscription |
| Information about subscription cancellation | Sending you SMS alerts about, and carrying out the termination of subscription | 7 days |
| Notification that was sent to you, the time it was sent and for which subscription | Stored so that customer service can assist the customer with inquiries | 1 year |
We only process anonymous information that cannot be linked to you when we develop insights and statistics to improve our services.