Contact information and privacy

Here you will find information on how Ruter processes your contact details when provided as an employee of a company, or in connection with a project.

Purpose

The purpose of the collection and further processing is to:

  • Follow up on agreements with bus operators, other suppliers, and partners
  • Conduct and follow up on courses or other events
  • Conduct surveys following participation in projects and research

This is what we register

Routers can register information about you such as name, email address, and which organization you represent.

In connection with the follow-up of agreements, we will process information related to the assessments of, and the follow-up on, these agreements. In connection with courses and events, Ruter will process information about your participation, and your preferences for being notified about upcoming courses and events in the future.

Through surveys, we can process your assessments of a project or research work. For example, how a mobility project or IT project can affect Ruter's services, what synergies you believe are relevant, and questions related to collaboration and the like.

In connection with the self-driving project, we are collaborating with CICERO to gather insights for a larger research project called Enable. CICERO wishes to interview representatives from companies and organizations that are affected by the project in various ways. Therefore, there is a possibility that you will be contacted by CICERO. We ask that you contact us if this is not desirable. All information will be processed in accordance with the approval given by the Norwegian Centre for Research Data (NSD).

You will always be able to opt out of participating in surveys.

Legal basis

In the pursuit of a legitimate interest in following up agreements with suppliers, courses and events offered, as well as being able to respond to an inquiry.

In addition, Ruter also has a legal interest in following up on participation in projects and research in order to offer better transportation and mobility services in the future.

Access and use

Ruter is the data controller for personal data. You have the right to access and rectify, data portability, and erasure, etc., of information stored about you. Ruter does not disclose personal information unless we are required to do so by a public authority.

Learn more about your rights under Privacy in Ruter's services

Ruter uses data processors that conduct surveys and enters into the necessary data processing agreements with such providers.

The consequences for your rights and freedoms

The treatment has little impact on your privacy. Only simple personal data is processed with limited access, which is not shared with others unless you consent to it. In connection with surveys and similar activities, information related to your evaluations of projects that you or your business have participated in is also processed, but you always have the option to choose not to participate in the survey.

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