Terms and conditions for the 30-day ticket subscription

To get automatic renewal, you need to have a RuterProfile. You can create a RuterProfile here.

We need to process the necessary personal data about you in order to create the agreement. Read more about privacy in the subscription’s privacy policy.

Terms of Service

• You must have purchased a 30-day period ticket, and then choose to subscribe to this ticket.
• Entering into a subscription agreement takes place through explicit acceptance of these terms in the Ruter app.
• Separate terms and conditions apply to the use of the Ruter app.
  For transport, Ruter’s Travel Terms and Conditions with appendices apply, including Ruter’s refund rules.
• You must register a valid payment card on your profile. You are responsible for ensuring that there are sufficient funds available on the renewal date, which is the last day your current ticket is valid.
• Your new ticket is activated automatically the day after the renewal date.
• You must be over 18 years old to enter into a subscription agreement.
• For the agreement, Ruter’s terms for senior discount and student discount apply.

Termination and breach of the agreement

If you want to terminate the automatic renewal agreement, you must cancel it in the app no later than the day before the renewal date.

If there are insufficient funds at the time of payment, a new period ticket will not be activated and the subscription agreement will be terminated. A separate message will be sent confirming the termination of the agreement.

If the terms for the Ruter app are breached, Ruter may terminate the agreement with immediate effect and may also claim compensation for any loss resulting from the breach.