In order to be valid, all the tickets on your travelcard and Impuls cards must be activated (started) the first time you use them. Tickets are activated by scanning your travelcard against a validator. Hold your card still in front of the arrow symbol on the validator until you see a green light and hear a short beeping tone. By activating your card every time you travel you make sure that you always have a valid ticket.
A new ticket must be activated after your old one has expired
If you have several tickets, such as a new period ticket, on the same travelcard, the new ticket will not be activated until the old one has expired. So please make sure to check the date and time of expiry of your period tickets. If you aren't sure whether you have a valid ticket or not, you can check the expiry date and time using a ticket machine or validator, or find out from one of our agents, Ruter's Customer Service Centre or one of our service points.
By activating your card every time you travel you make sure that you always have a valid ticket.
You must scan your travelcard at the front entrance every time you board a bus
This is how the driver checks your ticket. This applies to all green buses, and the red "single buses".
Travelcard with pay-as-you-go credit
If you travel on a green regional bus using pay-as-you-go credit, and are entitled to a discounted ticket, you must tell the driver when you get on board so that the correct fare is deducted from your card.
Our videos about the travelcard
More about the use of the travelcard
Read more about how to use the travelcard.
You may also call us, visit us or send us a written enquiry. See contact information.