Covid-19: Guidelines for using public transport

Keep distance, be considerate and do not travel unless you have to. Drivers and employees in public transport are doing everything we can to help stop the spread of Covid-19.

Reduced passenger capacity

In compliance with recommendations set by Norwegian health authorities, we are opening up most seats on board, with the exception of seats near the driver. This reduces the number of passengers standing face-to-face, which has a higher infection risk compared to passengers seated shoulder to shoulder.

You have the right to travel as long as you comply with the existing rules for passenger capacity. That means our travel guarantee no longer applies if the means of travel does not have space for you on boad.

Other measures

  • We try to limit physical contact between our customers and public transport employees.
  • That is why the front door and the two front rows of seats are off limits.
  • We will not accept cash payments on board until further notice due limit the risk to passengers, drivers and crew.
  • The floors of the vehicle/ferry are labelled to indicate where you may stand.
  • Posters, info screens and PA announcements are in use to remind passengers about distancing rules and space limitations.
  • Cleaning has increased significantly.

Please note

  • Even if we increase our cleaning efforts, it is important that everyone follow FHI's advice on cough etiquette and hand hygiene.

Guidelines and practical information

  • Avoid face-to-face contact closer than one metre.
  • Have a seat rather than stand. All seats are available, except those closest to the driver.
  • Keep distance and be considerate on board.
  • Travel only when necessary. Use a bicycle or walk if possible.
  • Do not travel if you feel ill or may be infected.
  • Avoid travelling during rush hours if you can.

Would you like a refund for your ticket?