.ruter-chat-root{--ruter-chat-red:#e2001a;--ruter-chat-red-hover:#c00018;--ruter-chat-red-tint:#fdf0f1;--ruter-chat-focus-ring:#e2001a1a;--ruter-chat-text:#1a1a1a;--ruter-chat-text-muted:#666;--ruter-chat-text-subtle:#888;--ruter-chat-label:#333;--ruter-chat-border:#ddd;--ruter-chat-border-light:#eee;--ruter-chat-agent-background:#f2f2f2;--ruter-chat-time:#bbb;--ruter-chat-system:#aaa;--ruter-chat-typing:#999;--ruter-chat-star-active:#f5a623;--ruter-chat-star-inactive:#ddd;--ruter-chat-font:-apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;font-family:var(--ruter-chat-font);color:var(--ruter-chat-text);text-align:left;line-height:normal}.ruter-chat-root,.ruter-chat-root *,.ruter-chat-root :before,.ruter-chat-root :after{box-sizing:border-box}.ruter-chat-root button,.ruter-chat-root input,.ruter-chat-root a{letter-spacing:normal;text-transform:none;margin:0;font-family:inherit}.ruter-chat-root button{min-width:0;min-height:0;box-shadow:none}.ruter-chat-root h2,.ruter-chat-root h3,.ruter-chat-root p{letter-spacing:normal;font-family:inherit}.ruter-chat-root svg{vertical-align:middle;display:inline-block}.ruter-chat-root .ruter-chat-launcher{background:var(--ruter-chat-red);cursor:pointer;z-index:9999;border:none;border-radius:50%;justify-content:center;align-items:center;width:60px;height:60px;padding:0;transition:transform .15s,box-shadow .15s,opacity .15s;display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 4px 16px #00000040}.ruter-chat-root .ruter-chat-launcher:hover{transform:scale(1.06);box-shadow:0 6px 20px #0000004d}.ruter-chat-root .ruter-chat-window{z-index:9998;background:#fff;border-radius:8px;flex-direction:column;width:375px;height:560px;max-height:calc(100dvh - 110px);display:flex;position:fixed;bottom:96px;right:24px;overflow:hidden;box-shadow:0 8px 32px #0003}.ruter-chat-root .ruter-chat-header{background:var(--ruter-chat-red);flex-shrink:0;justify-content:space-between;align-items:center;padding:14px 16px;display:flex}.ruter-chat-root .ruter-chat-header-left{align-items:center;gap:10px;display:flex}.ruter-chat-root .ruter-chat-header-left span{color:#fff;font-size:17px;font-weight:600}.ruter-chat-root .ruter-chat-header-right{align-items:center;gap:4px;display:flex}.ruter-chat-root .ruter-chat-header button{color:#fff;cursor:pointer;background:0 0;border:none;border-radius:4px;padding:2px 6px;font-size:22px;line-height:1}.ruter-chat-root .ruter-chat-header button:hover{background:#ffffff26}.ruter-chat-root .ruter-chat-header .ruter-chat-minimize{display:none}.ruter-chat-root .ruter-chat-unavailable-box{flex-shrink:0;padding:0 16px 16px}.ruter-chat-root .ruter-chat-unavailable{color:var(--ruter-chat-red);text-align:center;margin:4px 0 8px;font-size:13px}.ruter-chat-root .ruter-chat-message-panel{flex-direction:column;flex:1;min-height:0;display:flex}.ruter-chat-root .ruter-chat-messages{flex-direction:column;flex:1;gap:8px;min-height:0;padding:16px;display:flex;overflow:hidden auto}.ruter-chat-root .ruter-chat-system-message{text-align:center;color:var(--ruter-chat-system);padding:4px 0;font-size:12px;font-style:italic}.ruter-chat-root .ruter-chat-message-row{display:flex}.ruter-chat-root .ruter-chat-message-row.customer{justify-content:flex-end}.ruter-chat-root .ruter-chat-message-row.ruter{justify-content:flex-start}.ruter-chat-root .ruter-chat-message-row>div{max-width:75%}.ruter-chat-root .ruter-chat-bubble{word-break:break-word;white-space:pre-wrap;width:100%;padding:10px 14px;font-size:14px;line-height:1.4}.ruter-chat-root .customer .ruter-chat-bubble{background:var(--ruter-chat-red);color:#fff;border-radius:16px 16px 0}.ruter-chat-root .ruter .ruter-chat-bubble{background:var(--ruter-chat-agent-background);color:var(--ruter-chat-text);border-radius:16px 16px 16px 0}.ruter-chat-root .ruter-chat-disclaimer{background:var(--ruter-chat-red-tint);border:1px solid #f6d5d9;border-left:3px solid var(--ruter-chat-red);border-radius:12px;padding:10px 12px 2px}.ruter-chat-root .ruter-chat-disclaimer-sender{color:var(--ruter-chat-label);align-items:center;gap:8px;font-size:13px;font-weight:600;display:flex}.ruter-chat-root .ruter-chat-avatar{background:var(--ruter-chat-red);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:24px;height:24px;display:inline-flex}.ruter-chat-root .ruter-chat-disclaimer .ruter-chat-bubble{color:var(--ruter-chat-text);padding:6px 0 8px;font-size:13px}.ruter-chat-root .ruter-chat-link{color:inherit;text-underline-offset:2px;text-decoration:underline}.ruter-chat-root .ruter-chat-link:hover{text-decoration-thickness:2px}.ruter-chat-root .ruter-chat-visually-hidden{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.ruter-chat-root .ruter-chat-reveal{animation:.22s ease-out ruter-chat-reveal}@keyframes ruter-chat-reveal{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.ruter-chat-root .ruter-chat-writing-dots{background:var(--ruter-chat-agent-background);border-radius:16px 16px 16px 0;align-self:flex-start;gap:4px;padding:12px 14px;display:flex}.ruter-chat-root .ruter-chat-writing-dots span{background:var(--ruter-chat-typing);border-radius:50%;width:6px;height:6px;animation:1s ease-in-out infinite ruter-chat-writing-dot}.ruter-chat-root .ruter-chat-writing-dots span:nth-child(2){animation-delay:.15s}.ruter-chat-root .ruter-chat-writing-dots span:nth-child(3){animation-delay:.3s}@keyframes ruter-chat-writing-dot{0%,60%,to{opacity:.3;transform:none}30%{opacity:1;transform:translateY(-3px)}}.ruter-chat-root .ruter-chat-message-time{color:var(--ruter-chat-time);margin-top:3px;font-size:11px}.ruter-chat-root .customer .ruter-chat-message-time{text-align:right}.ruter-chat-root .ruter .ruter-chat-message-time{text-align:left}.ruter-chat-root .ruter-chat-typing{color:var(--ruter-chat-typing);flex-shrink:0;padding:0 16px 8px;font-size:13px;font-style:italic}.ruter-chat-root .ruter-chat-footer{border-top:1px solid var(--ruter-chat-border-light);flex-shrink:0;align-items:center;gap:8px;padding:10px 12px;display:flex}.ruter-chat-root .ruter-chat-input{border:1px solid var(--ruter-chat-border);min-width:0;color:var(--ruter-chat-text);background:#fff;border-radius:20px;outline:none;flex:1;padding:8px 14px;font-size:14px}.ruter-chat-root .ruter-chat-input:focus{border-color:var(--ruter-chat-red);box-shadow:0 0 0 2px var(--ruter-chat-focus-ring)}.ruter-chat-root .ruter-chat-send{background:var(--ruter-chat-red);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:38px;height:38px;padding:0;display:flex}.ruter-chat-root .ruter-chat-send:hover{background:var(--ruter-chat-red-hover)}.ruter-chat-root .ruter-chat-rating-panel{flex-direction:column;flex:1;justify-content:center;align-items:stretch;padding:40px 24px 28px;display:flex;overflow-y:auto}.ruter-chat-root .ruter-chat-rating-panel h3{color:var(--ruter-chat-text);text-align:center;margin:0 0 24px;font-size:18px;font-weight:700}.ruter-chat-root .ruter-chat-star-row{justify-content:center;gap:10px;margin-bottom:28px;display:flex}.ruter-chat-root .ruter-chat-star{color:var(--ruter-chat-star-inactive);cursor:pointer;user-select:none;background:0 0;border:none;padding:0;font-size:38px;line-height:1;transition:color .1s,transform .1s}.ruter-chat-root .ruter-chat-star:hover,.ruter-chat-root .ruter-chat-star.active{color:var(--ruter-chat-star-active);transform:scale(1.15)}.ruter-chat-root .ruter-chat-rating-button{background:var(--ruter-chat-red);color:#fff;cursor:pointer;border:none;border-radius:6px;width:100%;margin-bottom:10px;padding:12px;font-size:15px;font-weight:600;transition:background .15s;display:block}.ruter-chat-root .ruter-chat-rating-button:last-child{margin-bottom:0}.ruter-chat-root .ruter-chat-rating-button:hover{background:var(--ruter-chat-red-hover)}.ruter-chat-root .ruter-chat-rating-button.secondary{color:var(--ruter-chat-text-subtle);border:1px solid var(--ruter-chat-border);background:#fff}.ruter-chat-root .ruter-chat-rating-button.secondary:hover{color:#555;background:#f5f5f5}.ruter-chat-root .ruter-chat-rating-smiley{text-align:center;margin:0 0 10px;font-size:36px}.ruter-chat-root .ruter-chat-rating-thanks-text{text-align:center;color:var(--ruter-chat-text);margin:0 0 4px;font-size:16px;font-weight:600}.ruter-chat-root .ruter-chat-rating-thanks .ruter-chat-rating-button{margin-top:20px}.ruter-chat-root .ruter-chat-rating-button:disabled{opacity:.5;cursor:not-allowed;background:var(--ruter-chat-red)}.ruter-chat-root button:focus-visible,.ruter-chat-root a:focus-visible{outline:2px solid var(--ruter-chat-red);outline-offset:2px}.ruter-chat-root .ruter-chat-header button:focus-visible,.ruter-chat-root .ruter-chat-launcher:focus-visible{outline-color:#fff}@media (width<=479.98px){.ruter-chat-root .ruter-chat-window{border-radius:0;width:100%;height:100dvh;max-height:none;inset:0}.ruter-chat-root.ruter-chat-open .ruter-chat-launcher{display:none}.ruter-chat-root .ruter-chat-header .ruter-chat-minimize{align-items:center;display:flex}}